Many online marketplaces are built by technology companies. One Stop Swap is being built by founders with backgrounds in hospitality, customer service, entertainment, and technology.
For decades we've worked in restaurants, hotels, live events, and customer-facing businesses. We've learned something important:
People remember how you make them feel. That's why we don't view buyers and sellers as account numbers. We view them as guests. Our goal is to create an experience that feels welcoming, supportive, and human.
One Of The Most Affordable Fee Structures In The Industry
Founding Members will receive no seller fees for their first six months. After that, our goal remains simple:
Keep fees competitive and keep more money in the pockets of buyers and sellers. We believe people should keep more of what they earn.
Most platforms operate like this:
Submit a ticket. Receive a ticket number. Wait. Hope someone responds.
We think there is a better way. Our vision is to create customer support that feels more like hospitality than technical support. Some membership levels will include access to live support from real people.
Not bots. Not canned responses. Real people focused on helping you succeed. Because when you need help, you shouldn't feel like you're on your own.